NTPC Undergoes Large-scale Change Management Initiatives
CIO 100 Winner: Last year, Dinesh Kumar rolled out a large scale SAP implementation across NTPC and change management initiatives. At the same time, Kumar decided to introduce a collaborative framework across the enterprise. Part of the collaborative framework was audio and video conferencing that would enable the company to reach out to all its employees.
Rolling out an ERP throughout an organization is one of the largest and toughest exercises before an IT team. And, usually, all of an organization's resources get so absorbed in ensuring its successful deployment that other IT initiatives are sidelined.
Dinesh Kumar, executive director at NTPC, India's largest power company, decided he wasn't going to be a statistic. Last year, as his team was neck deep in rolling out a SAP implementation across NTPC and change management initiatives were in full swing, Kumar decided to introduce a collaborative framework across the enterprise. This would not only help with change management, he reasoned, but also take the organization beyond the ERP deployment, enable increased productivity and reduce costs.