Thanks for contacting us. I understand you did not receive your purchase of "ถุงเพชร 1600". I am sure that you are eager for this purchase to be straightened out; I would want to be able to enjoy something I had paid for as well, and I will do everything I can to assist you with your concerns.
After reviewing your case, I've been able to issue you a full refund. Within 10 business days, 699.00 THB should be posted to the payment method used to make the purchase.
Please note that the in-app itself is provided and troubleshot by the developer themselves. That being said, I would strongly suggest contacting the developer to bring this to their attention. If you have future issues with this app, please contact the developer. Here's a link to their website: