Intro
R&D
Marketing
Production Schedules
Production Equipment
Finance
Inventing a Product
Quiz and Processing
R&D
Discussion
What is this tactic about?
Positioning a product means choosing product attributes that customers want. You have five customer types or segments - Traditional, Low End, High End, Performance, and Size. They are interested in four product characteristics - size, performance (which together are plotted on the Perceptual Map), Age and Reliability. Each customer segment has different preferences. Your task is to give customers what they want, and that requires repositioning because the customer expectations change over time.
For example, a year from now customers will expect different size and performance specifications, and your product will be a year older. You need to plan a revision today that will give customers what they want a year from now.