If you feel you've been banned incorrectly or are due an unban, then this is the section you are required to be in. Your accounts will remain banned if you have clearly failed to follow the community rules. A tester, admin or lead admin will only place a ban onto an account if they are sure the owner of that account has breached a rule in some way. From time to time a mistake can happen but that'll be discussed upon you appealing to the banning staff member.