I am writing to complaint about the quality of MP 123 as the last shipment. The goods i received was a faulty. The colors of the cap of the pens is not the same as the old shipment. Pls see the attached pictures and give your comment.
Due to we are checking as well as supply orders to customers as well. And now, amount of them have problems cannot conclusion yet. But if it was increased until we cannot accept it. We will have to claim the cap and labor form you next time. Which is incorrect because our team it waste of time to sort out and repair them.
Hope you will understand the problem and make us get better of goods from your quality QC the next time.