4 Managed and Measurable when
Management requires formal and standardized project metrics and lessons learned to be reviewed following project completion. Project management is measured and evaluated throughout the organization and not just within IT. Enhancements to the project management process are formalized and communicated with project team members trained on enhancements. IT management implements a project organization structure with documented roles, responsibilities and staff performance criteria. Criteria for evaluating success at each milestone are established. Value and risk are measured and managed prior to, during and after the completion of projects. Projects increasingly address organization goals, rather than only IT-specific ones. There is strong and active project support from senior management sponsors as well as stakeholders. Relevant project management training is planned for staff in the project management office and across the IT function.