For promotions to remain effective, Red Bull has to analyse the impact of different campaigns. Word-of-mouth promotions can be more difficult to measure than some traditional methods of promotion. Although healthy sales are an important measure, Red Bull uses other measures to evaluate the effectiveness of its activities. For example:
• Setting targets for sales returns from the smaller promotional activities.
• Evaluating the amount of editorial coverage its activities receive in the media.
• Measuring the number of blogs related to Red Bull’s products and the frequency of comment on these blogs.
• Evaluating the online influence of Red Bull activities in the social media. For example, on Twitter there are around 260,000 followers of Red Bull activities. On Facebook, more than 21,000,000 consumers ‘like’ Red Bull.
• Conducting an annual brand health-check with consumers to ensure that they like the brand.