Culture is one of the major influences in the success of Toyota. The Toyota Way, Toyota's management philosophy, contains the fourteen principles that the company upholds in all its operations. It "focuses on adding value to customers and society" (Hoseus & Liker, 2008).
The long-term philosophy of the Toyota Way is "Base your management decisions on a long-term philosophy, even at the expense of short-term financial goals" (Liker 2004). The second to the eighth principles emphasizes on the "Lean Processes: The Right Process Will Produce the Right Results" (Liker 2004). "Develop and Challenge Your People and Partners through Long-term Relationships" (Liker 2004) contains the ninth to the eleventh principles. The twelfth to the fourteenth principles are about "Problem Solving and Continuous Improvement Drive Organizational Learning" (Liker 2004). Please see Appendix A.
The fourteen principles of the Toyota Way are the beliefs and values in Toyota (Hoseus & Liker 2008). Jeffrey Liker (2004) summarized the management principles of Toyota in a 4P model (see Figure 1).
Liker (2004) describes Toyota's culture in a 4P model. "Philosophy is about Toyota's purpose and why they exist; process is about what Toyota believes leads to operational excellence - constantly eliminating waste; people are what drive the company forward and culture is what teaches the people how to act, think and feel to work together toward a common goal; problem solving is the way Toyota people focus their efforts to continually improve" (Liker 2004).
Find out more from UK Essays here: http://www.ukessays.com/essays/business/toyota-motor-corporations-new-challenges.php#ixzz3CpDTIcrF