KEY ACTIONS
- Open discussion effectively – Helps to establish the purpose and importance of the meeting.
- Clarifies the current situation – Seeks, gives, and summarizes information; checks for understanding.
- Develops others’ and own ideas – Seeks, makes, and develops suggestions; makes procedural suggestions.
- Facilitates agreement – Tries to build agreement on outcome and actions.
- Closes discussions with clear summaries – Helps to summarize meeting outcomes and establish follow-up.
- Uses Key Principles - Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, discloses, supports). (Meeting Leadership)