Dear Khun Chittra,
I would like to answer your questions below
1. is the old number still valid and auto transferring to the new number?
Answer Yes, The old number still valid about one month and auto transferring to the new number.
We will assess within one month. If client still using the old number. We still the old number.
2. the hotline number is still the same, right?
Answer Yes, The hotline number is the same number (092-251-0798)
3. Cards issued afterward would be with the new number?
Answer No, The insurance card with the new number expected to begin on January 1,2015. Because during to order.
Best Regards,