This phone is a UK phone. Seems to be working fine, however, you have to register your phone in the UK. The phone support number is an international number. Also, some words are spelled wrong. For example, when I am making a call, it says "DIALLING" (not the two L's). It also came with a charger plug in that does not fit into my wall. The speaker on the phone is poor. It is not very loud at all.