My name is Ms. Lo Mei Nga. I am a Republic of Hong Kong citizen. I visited Thailand on 26.8.2014 to 30.8.2014 with my 3 friend which were Mr. Lau Yin Hang, Mr. Woo Ka Chun and Mr. Wong Yu Fai. However, there was a mistake on 30/8/2014, 07:35 p.m. the train from Makkasan to Suvarnabhumi Airport delay for driving. The train stopped at Ramkhamhaeng Station. Around 8:00 p.m, we took off to the train and took taxi to Airport. However, the train delayed which resulted 3 my friends and me missed the flight. Addition, we bought the new air tickets. Regarding to insurance condition, I need your help because We can probably claim for the damage on the insurance . Please help us to find out CCTV(Closed Circuit Television) record and find out the time we bought the ARL tickets. I remember that i(only me-1 girl)
bought the tickets from the counter at 7:25 p.m. Then we bought some drink from
the shop(IchX XXX). We were four persons including 3 boys and 1 girl. We took
1 gap each person. Moreover, each boys took 1 drink come inside the gate.
Please help us to handle this case. I know that will bring you many inconvenience. We are very sorry for this situation but we just want you issue a letter for confirmation of we had brought the ARL ticket from Makkasan, the time we took off the train and the train was delayed resulted us missing the flight. Waiting for your reply.
My name is Ms. Lo Mei Nga. I am a Republic of Hong Kong citizen. I visited Thailand on 26.8.2014 to 30.8.2014 with my 3 friend which were Mr. Lau Yin Hang, Mr. Woo Ka Chun and Mr. Wong Yu Fai. However, there was a mistake on 30/8/2014, 07:35 p.m. the train from Makkasan to Suvarnabhumi Airport delay for driving. The train stopped at Ramkhamhaeng Station. Around 8:00 p.m, we took off to the train and took taxi to Airport. However, the train delayed which resulted 3 my friends and me missed the flight. Addition, we bought the new air tickets. Regarding to insurance condition, I need your help because We can probably claim for the damage on the insurance . Please help us to find out CCTV(Closed Circuit Television) record and find out the time we bought the ARL tickets. I remember that i(only me-1 girl)
bought the tickets from the counter at 7:25 p.m. Then we bought some drink from
the shop(IchX XXX). We were four persons including 3 boys and 1 girl. We took
1 gap each person. Moreover, each boys took 1 drink come inside the gate.
Please help us to handle this case. I know that will bring you many inconvenience. We are very sorry for this situation but we just want you issue a letter for confirmation of we had brought the ARL ticket from Makkasan, the time we took off the train and the train was delayed resulted us missing the flight. Waiting for your reply.
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