Our Canadian customer received a complaint from their customer . See below:
One of their customers found a used band aid in a 1/4 box. Could you ask LHH if this could have happened in production. Please also confirm if the 1/4lb boxes for Dixon have a bag or are just loose in the box.
I will check with Dixon but if they open the carton to ship less than a full carton it could be them or their customer.If it was a full 10lb carton to their customer it would have to be LHH or the customer
Thanks