Thank you for information sir,
I would like to introduce myself, everybody call me “RAM” and I am in charge QA (Failure Analysis Section).
RMA team would like to know any information to confirm our data please kindly reply and pass to my request, see below.
- How many boards would like to return.
- No serial number found in my database, please kindly confirm by photos.
After that, BCM will provide RMA number and reply to you soonest.
Your data, it’s helpful to further analysis/improvement