What is Communication Skill?
Communication involves at least two people: the sender and the receiver. In this article, we’ll look at four types of communication between senders and receivers: writing, speaking, listening, and conducting meetings. Each one is important to your success in the workplace. Communication is the activity of communicating; the activity of conveying information. A communication skill that’s often overlooked is listening. Yet recent surveys tell us that we spend 45 percent of our time listening.
Do we listen carefully to what people are telling us? According to one study, we hear only one quarter of what’s being said.
The rest of the time we’re daydreaming or just tuned out completely. Thus, in most situations, listening makes the complete communication. A recent research points out that writing is 9%, reading is 16%, talking is 30% and listening is 45% of the communication process. And Listening, writing, and speaking are all skills we use in meetings. Whether you’re writing, listening, speaking, or attending meetings, communication skills are critical to your success in the workplace. In this article, we’ll look at some of the skills that will enable your communications to be more successful. These include: Understanding the purpose of a communication, Analyzing the audience Communicating with words as well as with body language and Giving each communication greater impact.