• Welcome guests on arrival and provide information regarding availability, room types, room rates
• Assign rooms pertinent to guests’ needs and choice
• Collect payments for rooms and board
• Instruct bell boys to assist guests with luggage
• Provide information regarding hotel policies and activities in response to queries both on the phone and in person
• Maintain inventories pertinent to vacancies, reservations and rooms
• Compile reports relevant to guest accounts, receipts and vouchers both manually and electronically
Pebble Beach Resorts –