Coordinate with Merchant and 3rdPL on product delivery and solve issues for customer service that are retail related.
In charge of Fast/slow/drop Ship Deal
Import product from saleforce system and update tracker in operation dashboard / Input data in company system
In-out warehouse stock report / stock update/ fiscal stock counting / control of stock movement in- out of Ensogo HQ / Return product to supplier
Collaborate with supplier and buyer / Inform product circulation / Handle PO for each product Category / Billing / Supplier statement handling
Providing information to CS on logistics issues