I went to follow up about P/O and forecast. They said that they didn't issue P/O and forecast by themselves. They have to wait for their customers as well. But they plan for safety stock about 20-30%
For the problems in the past, we deliver to the customer almost everyday and never keep the box back to KMC. Customer want to deliver as planned, to provided them to control the storage system, and prevent the confusion of parts.
They said now, overall better the issue was reduced, but still have a box that have not kept back to factory.
If possible, customer wants us to deliver box to the same color. They don't want to have many colors. Any color except yellow.