Our contribution
Previous KRM research explores how knowledge and knowledge management can help risk
management (RM), but mainly from the perspective of informing decision makers. The KRM
field has not addressed the two main problems associated with RM: environmental
uncertainty and cognitive constraints. It might be argued that KRM researchers are trying to
address the first problem – environmental complexity – by using KM tools and techniques to
reduce uncertainty, and make risk ‘‘learnable’’, but the researchers fail to make this
connection explicit. The contribution of this paper is to address the second problem –
cognitive constraints – which has been ignored by KRM researchers