Collection
Responsibilities:-
Collection calls and/or correspondence in a fast paced goal oriented collections.
Collection calls to the assigned accounts for pursuing the insurance policy or insurance confirmation from customers as well as take proper actions related thereto, including delivery notice of insurance by registered post and facsimile.
Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.
Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, customer reconciliations and processing credit memos.
To be responsible for chasing outstanding debts from customers and meeting collection targets in order to maintain positive cash flow.
Record information about financial status of customers and status of collection efforts.
To identify slow moving accounts noting key details on the Credit Control system so that delinquent debts are escalated for case management.
Update current status of insurance collection into the report as well as update insurance information obtained from customers
To be responsible for other administrative works as shall be assigned by supervisor
Job Specification:-
Male only.
Bachelor’s or Master’s degree in Law, Business Administration or any related filed.
2-3 year experiences of working in a Debt collection environment is essential preferable from Banking or Finance business.
Ability to understand terms and conditions of contracts, to analyze slow moving accounts and outline a collection strategy to resolve each case by collecting money due or issue of credit note.
Excellent communication skills, telephone manner and technique and interpersonal skills.
Good command of English communication.
SMFL Leasing (Thailand) Co., Ltd.
30th Floor, Q House Lumpini Building,
1 South Sathorn Road, Tungmakamek, Sathorn, Bangkok 10120
Contact K.Attapon Tel: 02-677-7400 Ext. 303