Thank you for contacting AliExpress. I am sorry to hear that you are not satisfied with your order . We apologize for the inconvenience that may have caused to you. Due to an unexpected surge in order volume, we are experiencing a backlog of cases. We are doing our best to process your case as soon as possible. Thank you very much for your patience and understanding.
As you have agreed to return the goods for refund, we will ask seller to provide his/her returning address within 3 calendar days. Please note that you need to confirm the address with seller before you return the goods. If you send it to a wrong place, you will be responsible for the loss.
If seller agrees to bear the shipping back cost for you, please negotiate with him/her to transfer the shipping fee to you offline based on your agreement. AliExpress could only arrange the total amount of this order after seller receives the goods.
Note:If you have settled the dispute with seller, please response in the complaint centre so that we can be informed and follow this dispute according to the settlement.
Your understanding and cooperation will be appreciated.