monitor was for a warranty replacement.
1. If this is the case, you will need to submit a warranty claim for the following:
990144561 for $2,123.91
990144562 for $865.35
The the warranty claim you will also submit for the duties and labor for these two items.
Please returned the failed monitor that you replaced with the 990144561 and 990144562.
2. Once you return the 990144561, 990144562 and the failed 701420042 to me I will issue credit for the import taxes for the 990144561 and 990144562.
I am sorry that this has been so confusing. I did not see Warranty listed on the original order.
This should take care of the charges.
Thank you,