At the drop-in center, the staff’s idea of evaluation was to gather consumer input to use
for adapting their program, by first soliciting and listening to any idea that any individual
consumer expressed. They would then either immediately veto the idea based on center rules,
principles, and resources, or briefly deliberate with the other staff and consumers over whether
or not to follow through with it until a decision was made. I could not expect the drop-in
to stop engaging in brief dialogue followed by prompt action, and to start collecting and analyzing
extensive data before making decisions. I could instead incorporate their rendition
of dialogue into my own version of systematic inquiry, as I pointed out the benefits of methodical
inquiry without expecting them to become substantially involved in every step of the
process.
At the drop-in center, the staff’s idea of evaluation was to gather consumer input to use
for adapting their program, by first soliciting and listening to any idea that any individual
consumer expressed. They would then either immediately veto the idea based on center rules,
principles, and resources, or briefly deliberate with the other staff and consumers over whether
or not to follow through with it until a decision was made. I could not expect the drop-in
to stop engaging in brief dialogue followed by prompt action, and to start collecting and analyzing
extensive data before making decisions. I could instead incorporate their rendition
of dialogue into my own version of systematic inquiry, as I pointed out the benefits of methodical
inquiry without expecting them to become substantially involved in every step of the
process.
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