SERVICES AGREEMENT
This Services Agreement (“Agreement”) dated May 1, 2015 (“Effective Date”) is made and executed by and between the following:
Coriant Network (Thailand) Co.,Ltd. on behalf of itself and any affiliate that enters into a binding SOW with Contractor (“Coriant”), with offices at 555 Rasa TowerI 16th Floor Phaholyothin Road Chatuchak Bangkkok; and General Transmission Network Co.,Ltd. (“Contractor”), with offices at 72 Moo 6, Soi Chalermprakiat R9 soi 7, Chalermprakiat R9 Rd.,Nongbon, Pravet, Bangkok 10260
SECTION 1. DEFINITIONS. “Customer” means any Coriant customer listed in the SOW. “Force Majeure” means causes that are outside the reasonable control of a Party and cannot be avoided by the exercise of due care, including but not limited to: (a) governmental actions, orders, legislation, regulations, restrictions or rationing; (b) riots, civil disturbances or disobedience, epidemic, quarantine, acts of terrorism or war; (c) strikes, lockouts or shutdowns; (d) shortages of labor or supplies, interruption or lack of transportation, embargo or prohibition of the import or export of goods; or (e) fire, flood, hurricane, earthquake, storm, lightning, explosion, acts of God or of a public enemy. “Party/ies” means Coriant and/or Contractor. “Price” means the price for the Works specified in the SOW. “Product(s)” means any Coriant products listed in the SOW. “Statement of Work” or “SOW” means the signed statement(s) of work attached as Exhibit C. “Third Party Products” means hardware and software products not manufactured, licensed or marketed by Coriant. “Variation(s)” means modification(s) of the Works. “Works” means the services and/or materials described in the SOW.
SECTION 2. ORDERS. This Agreement does not constitute a formal order from Coriant or an obligation by Coriant to pass orders to Contractor. Coriant shall order Works by issuing purchase orders. Each purchase order shall state the: (a) Works description (inclusive of any numerical/alphabetical identification referenced in the SOW); (b) Price; and (c) location to which invoices should be sent for payment. Any forecast of Works that Coriant provides to Contractor is Coriant’ non-binding estimate of requirements for planning purposes only.
SECTION 3. PERFORMANCE. Contractor warrants that it shall perform all Works in a diligent, professional and workman-like manner. Contractor shall perform and complete the Works in compliance with this Agreement and the SOW (including its deadlines) and any Coriant reasonable instructions. No other terms or conditions shall apply, unless Coriant otherwise agrees in writing. If any part of the Works are not possible or procurable, then Coriant shall provide written instructions to Contractor which shall be deemed a Variation.
SECTION 4. DURATION AND TERM. This Agreement shall begin on the Effective Date and continue in force until it is terminated or expires. THE INITIAL TERM IS TWELVE (12) MONTHS AND SHALL AUTOMATICALLY RENEW FOR SUCCESSIVE TWELVE (12) MONTH TERMS, UNLESS EITHER PARTY GIVES CONTRARY WRITTEN NOTICE AT LEAST THIRTY (30) DAYS BEFORE THE THEN-CURRENT TERM (collectively, “Term”) EXPIRES. If any Works are in process on the date of expiration of this Agreement, then the Agreement will continue in force for purposes of such Works until the completion thereof.
SECTION 5. COMPLETION DATE.
5.1 The SOW shall state the completion date of the Works (“Completion Date”) and the working schedule and hours. Contractor shall use best efforts to ensure that the Works are completed by the Completion Date. Contractor shall immediately notify Coriant of any significant factors that are outside of Contractor’s reasonable control and will likely prevent Contractor from meeting the Completion Date and are not caused by Contractor’s acts or omissions (“Factors”). Contractor shall submit a plan of action to Coriant detailing how it will minimize the impact of Factors. Coriant and Contractor shall review the plan and agree on any modifications thereto, including any reasonable changes to the Price and Completion Date.
5.2 Works shall not be deemed completed until all tests required by the SOW have been passed to the reasonable satisfaction of Coriant. Contractor shall inform Coriant of its intention to commence testing of Works in sufficient time to enable Coriant to attend. After testing, Contractor shall issue confirmation (in a format to be agreed in the SOW) stating that the Works have been completed in accordance with the SOW, subject to any stated deficiencies. Contractor shall correct all stated deficiencies in the Works within five (5) working days of such confirmation. Coriant may withhold payment of the associated Price until all such deficiencies are corrected to the satisfaction of Coriant.
SECTION 6. OBLIGATIONS/ REGULATIONS. Should this Agreement or any SOW issued under it require compliance with USA or European Union or any applicable government regulations, then the Parties will agree upon the relevant duties imposed under those regulations.
SECTION 7. PRICE AND PAYMENT. Unless otherwise agreed in a SOW, Contractor shall invoice Coriant for the whole of the Price upon completion of the Works. Coriant may, without prejudice to other available remedies, withhold, set off or deduct from the Price any amount (a) due to Coriant from Contractor, or (b) awarded to Coriant against Contractor in arbitration or litigation pertaining to this Agreement, or (c) for which Coriant has a claim for loss, cost, expense, liability or damage arising from Contractor’s breach, failure, act or omission. Coriant shall pay undisputed invoiced amounts within forty-five (45) days after the date of the invoice. If payment is based on an hourly rate, then any periods of work of less than one hour will be computed on a pro rata basis to the nearest half hour. All invoicing and payment shall be in the currency stated in the SOW.
SECTION 8. EXPENSES. Coriant will reimburse Contractor for reasonable, verifiable and pre-approved (in writing) travel expenses, unless the SOW states that no travel will be reimbursed. Coriant shall pay such travel expenses within forty-five (45) days after receipt of Contractor’s undisputed invoice and its supporting documentation. Coriant shall pay no other Contractor expenses unless the SOW specifies otherwise.
SECTION 9. PROJECT MANAGEMENT, REPORTING AND PROGRESS. Contractor will set up a project team for the overall planning, scheduling, and coordination of the Works. Contractor shall nominate a project manager, available at all times, to be Coriant’ single point of contact. Instructions given to such project manager shall be deemed given to Contractor. Coriant and Contractor will hold regular meetings to plan and/or review the progress of the Works. Records of the meetings will be made and issued between the Parties.
SECTION 10. DEFECTS. Coriant shall notify Contractor of any defects or non-compliances in the Works, and Contractor shall (at Coriant’ election and Contractor’s sole cost and expense) repair, replace, correct or otherwise make good such defects and non-compliances within a reasonable time as designated by Coriant.
SECTION 11. CONFIDENTIAL INFORMATION.
11.1. “Confidential Information” means: (a) any technical, managerial, financial or business information in any form (including but not limited to specifications, prototypes, software, models, drawings, product plans, pre-release products, marketing plans, business opportunities, customer lists, personnel data, research and development activities, know-how and third party information) that the disclosing Party marks or otherwise designates as “Confidential” or “Proprietary” or the like at the time of disclosure or in the case of verbal disclosures that the disclosing Party summarizes sufficiently for identification in a writing sent to the receiving Party within thirty (30) days of the disclosure; (b) any Coriant software or licensed materials whether marked or not; and (c) the terms and conditions of this Agreement whether marked or not. Confidential Information does not include information that is: (d) in the