How and why product was chosen, competitors evaluated?
How it was implemented
Role played by Vision Solutions and business partner (if applicable)
What solution does now for the customer, quantify results
Why is this significant? So what?
Info on benefits, ROI, etc. Include as much quantified info. as possible
Quotes from customer to support narrative
Include when possible -speed of installation, how long
-ease of installation
-Quality of Vision Solutions support
-Quality of Vision business partner support
*Make sure these tie back to the business challenge/problem