LEGACY TECH HURDLES
Millennials, who comprise a growing percentage of the workforce, are professionals accustomed to living their lives dependent on smart devices and accessing Web technologies. So when employees can’t leverage legacy technology, clients could be at risk.
Over time, legacy technology fails to keep up with industry-wide advancements. Concurrently, it inhibits the recruitment and retention of the best and brightest. Companies have a two-fold problem.
Employing people with the right skillsets saves time and money. It also translates to a unified workforce committed to common business objectives. On the other hand, the wrong skillsets mean mistakes, poor morale, and, in turn, poor customer response times and customer service.
To fill the legacy tech talent gap, some organizations hire managed services providers – especially as younger professionals join the workforce and experts retire. Managed services providers absorb the downside risks of technology talent gaps. As a result, organizations focus on what they do best and leverage their employees for high-functioning, strategic initiatives.