Researcher: Was it connected to the fact that there were a lot of
virus infections going around and so many
children had similar problems?
Telenurse: Yes, and also that so many had called that day
with similar symptoms, that’s why.
Safety threats related to the organisation
The telenurses described the stress of telenursing, how it
feels to work under pressure, be constantly monitored
and not have time for in-depth discussions with callers.