2.1 Immediate corrections shall be carried by the responsible personnel – purchasing officer for raw and packaging materials and production manager for finished goods / returned products. Raw and packaging materials shall be return to suppliers for replacement. Since bottled water cannot be recycled or re-worked, the rejected bottles shall be dispose of and returned products re-issued.
2.2 FSTL shall determine whether there is a need for corrective actions to be taken. If so, respective concerned personnel shall be informed to perform root cause analysis and to initiate appropriate corrective actions within a specific time frame.