Our primary goal with this incentive program is to pull the management of the restaurant all together. We want them working closely together, making them [interdependent] on each other as to achieve company goals and standards."
"I wanted my managers to think more like I do; like an owner."
"We've found that our incentive plan appeals to the type of person who makes for a good manager. So it's been a very effective management recruiting tool."
"With our incentive program, my managers see our numbers; all of them. They know what's going on and they feel more involved in making the restaurant work. I believe that's why we've had almost no management turnover since our incentive program started three years ago."
"Our goal was to create a win-win. More motivation for managers to produce better financial results and a more profitable restaurant for me and my partners."
"It (incentive program) puts the opportunity to make more money within their (the managers') control."
"It (incentive program) fosters teamwork since everyone has to be on the same page to provide great customer service, great quality and watch costs."
So how does one go about deciding on the best program for their unique situation? First, remember that a good management incentive program should be a two-way street, accomplishing both the owner's objectives and keeping managers motivated (rewarded).