Supply chain operations reference (SCOR) model was presented by Stewart (1997) as
the first cross-industry framework for integrated supply chain management. Such
study discussed SCM as a set of processes, namely plan, source, make and deliver.
After that, other approaches were developed based on SCM as a process. Zhou et al.
(2011) discussed the relevance of integration and the applicability of the SCOR
model. Also, this study developed the first empirical effort in validating the SCOR
model by using data from 125 North America manufacturing companies.