Retention activities need to be paid additional attention; also if we consider that employees of younger generations have a lower level of work engagement than do older generations and that the effects of work engagement on turnover were significantly moderated by generational differences (Park and Gursoy, 2012) and that, according to this study, by the increase in employee engagement, a reduction in the average absenteeism rate will occur at the hotel company level, which is in line with AMO framework.