Amendments and Cancellation for Low Season period 01 Apr ’14 – 31 Oct ’14 (Except Peak Season 13-19 Apr ‘14)
A minimum of 3 days notice is required for booking amendment and cancellation. Cancellation and amendment made after the period specified will incur penalty equivalent to 1 night to the number of rooms booked. In case of No Show, the total price of the reservation will be charged.
Amendments and Cancellation for High Season period 01 Nov ’13 – 31 Mar ’14 (Except Peak Season 24 Dec ’13 – 10 Jan ’14; 31 Jan ’14 – 06 Feb ‘14)
A minimum of 7 days notice is required for booking amendment and cancellation. Cancellation and amendment made after the period specified will incur penalty equivalent to 1 night to the number of rooms booked. In case of No Show, the total price of the reservation will be charged.
Amendments and Cancellation for Peak Season period 24 Dec ’13 – 10 Jan ’14 (Xmas and New Year); 31 Jan ’14 – 06 Feb ‘14 (Chinese New Year); 13-19 Apr ’14 (Songkran Festival)
A minimum of 14 days notice is required for booking amendment and cancellation. Cancellation and amendment made after the period specified will incur penalty equivalent to 1 night to the number of rooms booked. In case of No Show, the total price of the reservation will be charged.