Dear Valued Guest,
First of all, we would like to take this opportunity to thank you for choosing Thai AirAsia.
AirAsia would like to advice your flight FD5500 scheduled to depart from Chiang Mai (CNX) to Khon Kaen (KKC) during 01 July 2016 until 30 July 2016 at 07.00 AM (0700 hrs) has been EARLY RETIMED due to runway at Chiang Mai Airport will be temporary closed for maintenance.
Please find below your new flight details.
New departure time from Chiang Mai (CNX) : 06.00 AM (0600 hrs)
New arrival time in Khon Kaen (KKC) : 07.10 AM (0710 hrs)
Affected guests will be able to choose the below options:
(a) Move flight: Change to a new travel date on the same route within 1 day from original flight date without additional cost and subject to seat availability.
(b) Credit shell: Retain the value of your fare in a credit account for your future travel with AirAsia. The credit shell is valid for 90 days after it has been issued.
Should you require assistance regarding the above, kindly visit our support channels listed below:
1. For any FAQ regarding Air Asia, please visit AskAirAsia
2. Submit your enquiry via our e-form
3. Live Chat (available via AskAirAsia when you login with your AirAsia member ID)
4. For localized assistance, please check Contact Us page on our website (this does not apply to Malaysia and Singapore)
We deeply apologize for any inconvenience caused.
Sincerely Yours,
Thai AirAsia
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