- Checks the condition of the headlight against the hoist reception list upon accepting the car to repair. This can identify whether the light was damaged during working process at B&P or not. Should it has but is on the original repair list, it is clear that the light is additional repair item.
- The insurance agency is the one who will inspect and approve claim acceptance, not B&P. Did you have clarified theses points to the customer?
Did you have clarified theses points to the customer