Why it's awesome: Despite London Mayor Boris Johnson's concern that Heathrow gives visitors "a terrible impression of the U.K.," the overcrowded airport made it into Skytrax's top 10.
The third-busiest airport in the world in 2011, it took home the awards for Best Airport Shopping and Best Airport Terminal, for T5, which opened in 2008 after a $6.2 billion, 19-year design and construction process.
Heathrow's Skytrax review includes four or five out of five-star rankings for ease of use, flight information, public transport, security staff efficiency, and more.
Source: Skytrax World Airport Awards. Yearly passenger figure is for 2011, provided by Airports Council International.
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