During the meeting with them, we mentioned now we on evaluate office supply supplier which we will compare with other companies as same level. Below is summary what we discussed:
1. Review ordering process
o If we confirm PO by email within 3 pm, office mate can deliver us by next day.
o They recommend to use E-Procurement which is not only provide order transaction between Office Mate & EW but also provide order transaction internal EW. They already give us brochures to introduce their function and willing to give training by 3 days inform in advance.
2. Contact Person if any urgent/ problem case
o EW can direct contact to Khun Apichart A. (Division Sales Manager) if any cases.
3. Claim condition
o Return products are acceptable (in every cases) within 14 days after receiving but the products have not be unwrapped.
But in case we need to return products after 14 days receiving, Office Mate needs to take product back for inspection before approve to return.
4. Associate company
o Office mate is associated company of Central group same as B2S. So if we would like to buy products from central in big volume or high value, we can contact Khun Apichart A. he can help to coordinate and we also can get credit term as we get from Office Mate.
For example … EW uniform that we bought from central yearly, we can ask him to deal and got same credit term as office mate.
5. House brand (Office Mate brand)
o Office mate has their house brand besides of other brands, if we are interested in they are willing to give sample for trial before ordering.
6. Discount
o We ask them to offer special price on our main ordering product, they will consider and will give feedback by early of Aug 14.
7. Credit Term
o Current credit term for EW is 30 days, we ask them to consider for 60 days. They will give us feedback within early of Aug 14.
8. New product line of Office mate
o New year basket
o Company logo stamp
o Name card, we will send them file for quotation. (minimum 100 pcs)
o Furniture, not only we can select from catalog but we can order by specific design without minimum. Lead time 20 days after approve design. Discount 10% if order more than THB 100,000.
During the meeting with them, we mentioned now we on evaluate office supply supplier which we will compare with other companies as same level. Below is summary what we discussed:
1. Review ordering process
o If we confirm PO by email within 3 pm, office mate can deliver us by next day.
o They recommend to use E-Procurement which is not only provide order transaction between Office Mate & EW but also provide order transaction internal EW. They already give us brochures to introduce their function and willing to give training by 3 days inform in advance.
2. Contact Person if any urgent/ problem case
o EW can direct contact to Khun Apichart A. (Division Sales Manager) if any cases.
3. Claim condition
o Return products are acceptable (in every cases) within 14 days after receiving but the products have not be unwrapped.
But in case we need to return products after 14 days receiving, Office Mate needs to take product back for inspection before approve to return.
4. Associate company
o Office mate is associated company of Central group same as B2S. So if we would like to buy products from central in big volume or high value, we can contact Khun Apichart A. he can help to coordinate and we also can get credit term as we get from Office Mate.
For example … EW uniform that we bought from central yearly, we can ask him to deal and got same credit term as office mate.
5. House brand (Office Mate brand)
o Office mate has their house brand besides of other brands, if we are interested in they are willing to give sample for trial before ordering.
6. Discount
o We ask them to offer special price on our main ordering product, they will consider and will give feedback by early of Aug 14.
7. Credit Term
o Current credit term for EW is 30 days, we ask them to consider for 60 days. They will give us feedback within early of Aug 14.
8. New product line of Office mate
o New year basket
o Company logo stamp
o Name card, we will send them file for quotation. (minimum 100 pcs)
o Furniture, not only we can select from catalog but we can order by specific design without minimum. Lead time 20 days after approve design. Discount 10% if order more than THB 100,000.
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