study examined organizational citizenship of residents in a housing cooperative
setting where roles were not influenced by traditional employee-employer work
relationships. Results demonstrate that the individual differences of collectivism and
propensity to trust predicted organizational citizenship (assessed six months later). In
addition, organizational-based self-esteem fully mediated the effects of collectivism and
propensity to trust on organizational citizenship, and tenure moderated the trust-self-
esteem relationship. We discuss the implications of these results given the changing
nature of work and the increasing importance of non-work organizations