Maybe in this EIGRP Sim you will see the “passive-interface …” command somewhere in R1 configuration. If the link between R1 to R2; or R1 to R3; or R1 to R4) routers has the “passive interface” then we have to remove it with the “no passive-interface …” command because it prevents EIGRP update from being sent on that interface. But if the “passive interface” is applied to the link between R1 and ISP router like this: