Customer: 1. I would like to make a plane reservation
Travel agent: We can book your trip right now. Where are you travelling to?
Customer: 2. I am travelling one way to New York City.
Travel agent: What dates will you be travelling?
Customer: I need a flight in the early morning of March 4th.
Travel agent: There are two airlines available Korean Airlines and Thai Airways. Which one do you prefer?
Customer: 3. I would like the least expensive flight.
Travel agent: That will be Korean Airlines. They have special offer at the moment. It’s 25,000 baht, one way Bangkok to New York City.
Customer: That’s great.
Travel agent: May I have your name, please?
Customer: It’s Bill Adamson.
Travel agent: I have booked the flight for you. I will send you a confirmation email right now. 4. May I have your email address, please?
Customer: It’s bill_a@yahoo.com
Travel agent: All right. I have just sent you an email with the confirmation and itinerary. Would you like to book a tour too?
Customer: That’s a good idea. I definitely need help figuring out what to see and visit in New York City.
Travel agent: We are definitely the place to come to when booking tours. 5. How long will you stay in New York City?
Customer: I am on a vacation. I will stay there for a week.
Travel agent: Have you ever been to the city before?
Customer: No. 6. This is my first time visiting New York City.
Travel agent: Do you have any ideas of what you would like to see? What are you interested in?
Customer: 7. I am interested in checking out local architecture.
Travel agent: I think that you would enjoy the Freestyle New York Tour.
Customer: Freestyle New York Tour? 8. Can you give me a brief overview of the tour?
Travel agent: Of course. The tour will start at Rockefeller Center, a familiar NYC location even for many who have never been to the City. After that, you will go to the Rock Observation Deck.
Customer: What can we see at the Rock Observation Deck?
Travel agent: You will see the best views of New York City's legendary skyline and cityscape, which features more than 100 buildings measuring 500 feet or taller.
Customer: Wow. What’s next?
Travel agent: Next, you will go to Central Park and the Museum Mile. After that, you will visit the Federal Hall National Memorial, the site where George Washington was inaugurated as the first president of the United States and where the Bill of Rights was passed. Finally, you will go to Harlem.
Customer: 9. What is Harlem?
Travel agent: Harlem is one of the City's most vibrant neighborhoods and a world capital of African-American history and culture. You will enjoy the Studio Museum that highlights black artists from the United States and around the world.
Customer: It sounds interesting.
Travel agent: 10. Would you like to reserve the tour now?
Customer: Yes, I would like to reserve two seats, one for me and my friend.