My headache and the last effects of the hangover were gone by the time I walked into the store. It was abuzz with late afternoon shoppers, people out running Saturday errands and tourists who had wandered over from the Space Needle and Seattle Center down the street. I dropped my purse off in my office and then did a managerial sweep of the store, satisfied that everything was running smoothly - until I noticed we had a line of eight people and only one cashier.