In this company, I'm working both Client service support and Infrastructure support. IMAGINE GROUP Co, .ltd has had 2 Business units and more than 40 users in 2 sites. Normally, I will base or first level support for all users. In Client service, I will try resolved the problem in first call or less call for resolved problem. If users has idea for case to help from IT. I'm able to give any and best solution for them.
- Consultation with customers and onsite support customer site
- Creation spec computer systems and server for project