We found a weight discrepancy on both hawb so the goods will not be shipped because - as per Chanel SOP - this tolerance cannot be accepted:
After a phone conversation with PIC in Chanel/IT (Mrs Elsa Bourdin) we cannot go ahead because they need to check this matter on their side.
Pls consider also that all Chanel/IT Staff on next week will be out-of-office for the Summer Holidays so we can check with them about this matter only on Week 35.