Khun Ivan krub,
Your understanding is nearly krub.
In case 2 persons to do on the job training, They can do that if you assign the translation task in finance area to them. This is good for support cost this trip for my team.
In last mail, I type the word 'translation' is wrong. I so sorry in this.
If you don't have any assign translation task for them, ISB will charge haft price for 2 people for on the job training krub.
In case we would come to full support transaction for 2 or 3 people, that would naturally add up to billable hours and thus like you say...."good for support cost this trip".
Is my understanding correct?
Really appreciate your thinking along/cooperation on this matter. I will work on getting clearity from Incadea so we can really get something done here, their PM is out of the country currently and havent move much forward with this.
Get back to you asap.
Iwan