occasions. Strategic choice, to reiterate, is
a political process.
Control of the labour process is therefore
instrumental to the success of any business
strategy, but management do not have
complete control of this process. Even
adaptive strategies cannot avoid this
problem: the adaptive organization might
not seek to develop the productive
capabilities of its human resources (e.g. via
training), but it must still utilize them
(Lazonick 1991: 200-201). Thus, the
organization must still seek to transform
labour power (potential labour) into labour
(actual work). In the civil aviation
industry, labour costs are a significant
component of total operating costs,
typically 25-30 per cent