Limitations of Message Recall
Message Recall works only on mail that is routed over NRPC. This means that neither mail routed to the Internet nor internal mail routed over SMTP can be successfully recalled.
If a Mail Policy exists that limits the use of this feature for a user, this policy applies and can limit the feature’s functionality. If there is no policy, or if the policy allows a user to change the recall setting, each user can choose to disable the feature in his or her Mail Preferences.
Only mail that resides on a Lotus Domino V8 or later server can be successfully recalled. The Lotus Domino V8 router does the work, so a recall request sent to a Lotus Domino V7 server does not succeed, and the recalling user receives a report stating that the server does not support Message Recall.
A copy of the message must be saved in the sender’s mail file to recall it successfully. If the sender did not save the message when it was sent, Message Recall cannot be used. Because signatures are checked (for security purposes), mail must be recalled from the mail file from which it was sent, by the original sender. A delegatee can recall a message from another user’s mail file, but only if the delegatee sent it. This means that a Lotus Notes Administrator or an administrative assistant is not able to recall a message sent by another user, unless that person has access to the user’s ID and password.
If a message has been forwarded by a recipient, the forwarded message is not recalled by the original sender’s recall request because the UNID differs from that of the original. In other words, Message Recall does not chase down forwarded copies of an email. Any forwarded copies must be recalled by the person who forwarded them.
Message Recall is not available with IBM Lotus Domino Web Access. Mail sent to a Lotus Domino Web Access user can be recalled if it is on a Lotus Domino V8 server and the recalling user has a Lotus Notes V8 mail template to use to initiate the recall.
Message Recall works only for email, not for Calendar and To Do items. Users see a pop-up box stating "This message type cannot be recalled" if they attempt to recall a Calendar or To Do item. These items can be cancelled or changed using the Reschedule or Cancel options