From: Suenfong Shipping
Sent: Tuesday, November 3, 2015 2:46 PM
To: Lee, Alvin
Cc: Lobo, Akash ; Suenfong Shipping
Subject: FW: ใบแจ้งค่าใช้บริการของ/Inmarsat C Billing from clipper-group
Hi Alvin Lee/KMT,
How are you doing, hope you are working well with all heathy at your end,
We Suenfong Shipping Co., Ltd faced billing trouble from Stratos Canada which we would like to seek your assistance as following
-our vessel MV East Bangkok INM SAT C number 456700662 and 456700663 had been registered to use communication channels thru Inmarsat C with Stratos from FEB ’14, our vessel chartered by M/s Clipper as charterer for time charter period of one (1) year until March of this year the vessel redelivered to us and vessel had several chartered who were not in the name of Clipper anymore till now and we had settled all inmarsat C charges/bills on our vessel MV East Bangkok during such mentioned time charter period without any pending amount.
-came to July’15 that Suenfong had received some pending amount of Inmarsat c charge for month of July’15 by shore user/Clipper (as attached message) from Stratos Canada (for the other account/bills, we had already settled with CATTELECOM, which was pending only for Stratos Canada) the important notice that observed these were not our vessel Inmarsat C number as registered to Stratos, then we asked CATTELACOM to recheck with Stratos Canada again but this subject still pending/in settle progress as CATTELECOM was still not received any clarification from Stratos Canada.
-came to month of October’15 again that noticed the Stratos Canada was still charged to Suenfong from shore user/Clipper (as attached bill) with wrong vessel Inmarsat C number either non Thai flag or under Suenfong company.
Therefore, it will be highly appreciated from your end to give us a hand to recheck with Stratos Canada that what is happening why they were still charged for Inmarsat C account on those vessels who either non Thai flag or our vessel (MV East Bangkok) to Suenfong from shore user/Clipper, or you may have an internal discussion and revert with best solution on this matter.
Thank very much for your kind assistance in advance and looking forward your comment soon.
Brgds
Capt.K.Matta
Mp: +66 81 9322479
Mp: +66 81 1452266
Tel: +66 2 6758430-8
Fax: +66 2 6739838
Suenfong Shipping Co., Ltd