This morning, we received the Notification of Loss/Damage from the Assured under the Marine Cargo Policy No. MG147605-14NBK
As per our speaking through the line a while ago, now our surveyor is heading to the Assured's Warehouse to verify and examine the nature and description of alleged loss/damage.
We were notified that, there are 2 x 40'FT for this importation shipment and the commodity is Freezer. Initially, the Assured found the irregularity of the carried containers. The goods therein found wet and the holes on the carried containers were also be found whilst the Assured was unloading the goods at the Assured's Warehouse.
Initially, we had already advised the Assured to hole both containers for our further inspection and in the other hands, we also advised the Assured immediately issue a Notification of Loss/Damage to the Carrier/Liner/Agent for their acknowledgment and joint inspection is also highly required.
We will report you of the progress after a survey has been done accordingly.
Your further instruction would be much appreciated.