Abstract
This study assesses the role of human resources (HR) policies and practices in fostering knowledge sharing (KS), institutional learning and change (ILAC) in the CGIAR. It is based on interviews and reviews of HR documents in six CGIAR centers and six non-CG centers. In each case, links were explored between HR policies and practices on one hand and KS and ILAC on the other. Considerable variation was found in the depth of experience with OL, KS and KM in the twelve organizations studied. However, a number of common HR policies and practices were found that foster KS and ILAC. These can be grouped into six broad categories:
• Leadership and strategy
• Organization
• Staffing
• Learning and staff development
• Performance management
• Rewarding
Some of the organizations studied have developed what can be characterized as comprehensive, integrated approaches to fostering KS and ILAC in pursuit of their organizational strategy and objectives. Others have implemented smaller-scale and more ad hoc approaches. Whichever approach adopted, three factors prove to be crucial for success: top leadership support, strong internal communications and a conscious and formal link to the organizations strategy.
This report closes with a list of actions which could be taken by CGIAR Centers or other organizations that seek to promote KS and ILAC through their HR policies and practices.