Almost 80 percent of the manufacturers questioned with respect to their marketing strategies think that it is not enough to focus on the customers only because competitors are a parallel concern. They defined competitors as "companies that make things similar to what we make" which is the producers' view of competition within the UK motor car industry. On the other hand, the Japanese car manufacturers interviewed for this research defined competitors from the customers' perspective as: "I am about to make a new car purchase, so what are my options"?. Nissan, for example, benchmarks itself not just against car manufacturers but also against the various motor car component manufacturers (Garrahan and Stewart, 1991). The company understood that it was competing for consumers' discretionary income against makers of all other transportation systems.