EXHIBIT 3-1
The Bol t laser-based cat toy, the original product of the FroliCat brand.
1 Many of the ideas in this chapter were developed in collaboration with Christian Terwiesch, and are described in more detail in the book Innovation Tournaments (Terwiesch and Ulrich, 2009).
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34 Chapter 3
The pet products company Fro!iCat had introduced two successful laser-based cat toys, includin g the Bolt (Exhibit 3-1 ), a product that embodies a randomly moving laser beam to entertain cats. The company 's management team, hoping to build upon their initial s uccess, sought additional opportunities to develop new cat toys. They were particularly interested in opportunities to extend their brand to other types of motion-based cat toys. FroliCat was a small company, and so an investment in developing a new product repre sented substantial financial risk. As a result, the team hoped to identify opportunities that would be highly likely to result in profitable products.
FroliCat was based in Chicago, but because all of FroliCat's products were produced by factories in China, and because it wished to adopt a more g lobal market perspective, it engaged a Shanghai-based product development consulting firm , Asentio Design, to lead the opportunity identification effort.
This chapter provides a conceptual foundation for opportunity identification, a nd ar ticulates a si x-step process, which includes generating a large number of alternatives and filtering them to identify those that are exceptionally promising. We illustrate the oppor tunity identification process using the FroliCat example.
What Is an Opportunity?
ln the context of product development, an opportunity is an idea for a new product. An opportunity is a product description in embryonic form , a newly sensed need, a newly discovered technology, or a rough match between a need and a possible solution. At the earliest stage of development, uncertainty clouds the future, so an opportunity can be thought of as a hypothesis about how value might be created. For a consumer-products company like Procter & Gamble, an opportunity might be a new type of cleaner sug gested by a customer. For a materials company like 3M, it might be a new polymer with unusual properties. Some opportunities ultimately become new products whi l e others never warrant substantial further development.
An opportunity for a new product is usually articulated with less than one page of information, often including a descriptive title, a narrative explaining the idea, and some times including a sketch of a possible product concept. Exhibit 3-2 shows the opportunity eventually pursued by FroliCat as it was first articulated following a brainstorming ses sion by members of the team. The opportunity was for an interactive cat toy consistin g of a swinging object hanging from the underside of a table, which wou l d be moved aro und by a hand from above. This is an example of an opportunity that includes a possible solu tion concept, which is typical for effo rts focused on identifying opportunities for new products in a well-defined category like cat toys.
Types of Opportunities
While there are many ways to categorize opportunities, two dimensions are particularly useful. They are (1) the extent to which the team is familiar w ith the sol ution likel y to be employed, a nd (2) the extent to which the team is familiar with the need that the solution
แสดง 3-1 Bol t แมวแบบเลเซอร์ของเล่นเด็ก ผลิตภัณฑ์เดิมของ FroliCat แบรนด์1 หลายความคิดในบทนี้ได้รับการพัฒนาร่วมกับคริสเตียน Terwiesch กไว้ในรายละเอียดเพิ่มเติมในสมุดแข่งขันนวัตกรรม (Terwiesch และ Ulrich, 2009)33 บทที่ 34 3ผลิตภัณฑ์สัตว์เลี้ยงบริษัท Fro ! iCat ได้นำของเล่นแมวแบบเลเซอร์สำเร็จ 2, includin g การพุ่งตัว (แสดง 3 - 1) ผลิตภัณฑ์ที่แสงเลเซอร์การสุ่มย้ายไปแมวก็ ทีมผู้บริหารของบริษัท หวังที่จะสร้างการเริ่มต้น s uccess ค้นหาโอกาสพัฒนาของเล่นแมวใหม่เพิ่มเติม พวกเขามีความสนใจโดยเฉพาะอย่างยิ่งในโอกาสที่จะขยายแบรนด์ของพวกเขากับชนิดอื่น ๆ ของเล่นแมวที่เคลื่อนไหวตาม FroliCat เป็นบริษัทขนาดเล็ก และการลงทุนในการพัฒนาใหม่ผลิตภัณฑ์ repre sented พบการเงินความเสี่ยง ดังนั้น ทีมหวังเพื่อระบุโอกาสที่จะสูงน่าจะส่งผลให้ผลิตภัณฑ์ที่มีกำไรFroliCat ขึ้นในชิคาโก แต่เนื่อง จากผลิตภัณฑ์ของ FroliCat ทั้งหมดผลิต โดยโรงงานในจีน และเนื่อง จากมันปรารถนาจะนำมุมมองเพิ่มเติม g lobal ตลาด หมั้นเป็นผลิตภัณฑ์เซี่ยงไฮ้ตามพัฒนาของบริษัทที่ปรึกษา ออกแบบ Asentio จูงพยายามรหัสโอกาสThis chapter provides a conceptual foundation for opportunity identification, a nd ar ticulates a si x-step process, which includes generating a large number of alternatives and filtering them to identify those that are exceptionally promising. We illustrate the oppor tunity identification process using the FroliCat example.What Is an Opportunity?ln the context of product development, an opportunity is an idea for a new product. An opportunity is a product description in embryonic form , a newly sensed need, a newly discovered technology, or a rough match between a need and a possible solution. At the earliest stage of development, uncertainty clouds the future, so an opportunity can be thought of as a hypothesis about how value might be created. For a consumer-products company like Procter & Gamble, an opportunity might be a new type of cleaner sug gested by a customer. For a materials company like 3M, it might be a new polymer with unusual properties. Some opportunities ultimately become new products whi l e others never warrant substantial further development.An opportunity for a new product is usually articulated with less than one page of information, often including a descriptive title, a narrative explaining the idea, and some times including a sketch of a possible product concept. Exhibit 3-2 shows the opportunity eventually pursued by FroliCat as it was first articulated following a brainstorming ses sion by members of the team. The opportunity was for an interactive cat toy consistin g of a swinging object hanging from the underside of a table, which wou l d be moved aro und by a hand from above. This is an example of an opportunity that includes a possible solu tion concept, which is typical for effo rts focused on identifying opportunities for new products in a well-defined category like cat toys.Types of OpportunitiesWhile there are many ways to categorize opportunities, two dimensions are particularly useful. They are (1) the extent to which the team is familiar w ith the sol ution likel y to be employed, a nd (2) the extent to which the team is familiar with the need that the solution
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